Cancellations and amendments to event bookings
We only cancel / postpone events due to less number of bookings or any other unforeseen circumstances.We will contact you 7 working days before the event in most cases and in other situation we will notify you 48 hours prior the event. If you are not available on alternative dates, we process a full refund for you. Please note we not liable to any loss due to cancellation or postponement of the the training.
We may change the venue without prior notice. This is due to unavailability of existing venue and when we change we will keep it within short distance from the original venue.
We appreciate if you inform us as soon as possible if you wish to cancel any places at our free events. You can also cancel your booking from your Eventbrite account. We reserve the right to restrict bookings from companies who have a record of persistent no-shows.
Information to Sponsors
We may pass on your event registration details to sponsors and partners who has helped to keep events free for you.
Information from Third Party
If you tick the opt-in box to additional information from third party they may contact you by mail or e-mail to let you know about services and products which may be of interest to you.
We may take photos of attendees at our events which could be used for marketing purposes. If you do not wish for any photos that you feature in to be used in this capacity please do let us know on.
We may use your testimonials, brand logo for marketing purposes. Please do let us know if you are not comfortable with this.
If, for whatsoever reason, you or your delegates do not turn up for the event (a “no show”) this shall be considered a cancellation. You will be charged the full amount for your place and a refund will not be given.
If you have any questions please feel free to contact us.