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Joining us is Joy Pak, a co-founder of GetReviews.ai, an award-winning A/B testing platform for Amazon sellers. Joy brings her expertise as an e-commerce brand builder to help us understand the critical importance of customer feedback and, most importantly, how to ethically and compliantly gather more of it.
Reviews have always been essential, but the landscape is rapidly changing. In this episode, we’ll explore how the rise of AI shopping assistants like Amazon Rufus is elevating the role of reviews, and what sellers need to do to adapt. We’ll also tackle common misunderstandings sellers have about the true value of customer feedback.
Host: Prabhat Shah
Guest: Joy Pak ( getreviews.ai )
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